Brink’s Home Security Will Use AMTC “On Hold” Solution in its National Call Centers


Clearwater, FL/ December 23, 2002: Brink’s Home Security® has selected Applied Media Technologies Corporation (AMTC) to provide “on-hold” messaging systems in its national call centers. Brinks Home Security is one of the largest home security companies in the United States, monitoring home security systems for more than 750,000 customers in more than 100 markets in the United States and Canada.

Brinks selected AMTC’s RemoteLink, a telephone-download digital player. The RemoteLink allows custom messages to be downloaded over standard telephone lines. In addition to providing equipment, AMTC will also write and produce custom messages for “on hold” play in the Brinks call centers.

Jerry Gosch, Director of Telecommunications of Brink’s Home Security, said “Coming to us as one of the largest ‘on hold’ vendors nationally, AMTC surprised us with a bid about two thirds less than we were paying! We’re pleased to be able to work with a vendor of AMTC’s caliber and still reduce our costs.”

About AMTC:
Applied Media Technologies Corporation is a privately-owned company founded in 1991. Based in Clearwater, Florida, it is a market leader in telephone “on-hold” messaging systems, having pioneered the use of both using both CD and removable memory card technologies in “on-hold” player equipment. It serves over 12,000 clients worldwide, including Adecco, Bally Total Fitness, Continental Airlines and Morgan Stanley. http://www.amtc.com

About Brink’s Home Security:
Brink's Home Security was founded in 1983 as an affiliate of Brink's Incorporated - the world's largest provider of secure transportation services. Our headquarters are in Irving, Texas, where the National Service Center (NSC) provides alarm monitoring and other customer services. http://www.brinkshomesecurity.com

Contact:
Wendy Brown
Applied Media Technologies Corporation
(727)531-3105 x137
wbrown@amtc.com





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